Frequently Asked Questions

Should I order a smaller shoe size for a close fit?

No. Wearing shoes that are too small can damage your feet. Order your usual dress shoe size for a comfortable fit. OrganMaster Shoes are a trim style for pedaling so there is no need to get a smaller-than-usual size.

You should have a 1/4 inch space in front of your toes when the shoes fit properly.


Can I wear my organ shoes outside?

No. Suede soles will last much longer if you do not expose them to the elements.


How do I clean the soles of my organ shoes?

Lightly brush the bottoms of your organ shoes with a dry wire brush in order to remove any grit and to refresh the texture of the suede. Do not use liquid on the suede soles.


How can I keep my shoes from coming untied?

When tying shoes bring the lace over the shoe front to back and then through the loop left to right for a horizontal bow. The pressure will be dispersed sideways keeping the bow tied. Click here to watch our video.


Can I get a higher heel on my organ shoes?

Yes. Take your shoes to a local cobbler to have the heel stacked. The suede leather heel piece should be cemented on last so you still get the benefit of suede soles.


How do I determine my shoe size?

For most people, their dress shoe size is smaller than their sneaker/boot size.

See our size chart by clicking here.

Men ordering the Oxford Lace-up, if you are between dress shoe sizes we suggest ordering up. For example: If your sneaker size is 11 medium and your dress shoe size varies from 10 to 10.5, then order size 10.5.

For women ordering the men’s Oxford Lace-up, convert your women’s size to men’s sizing before ordering by decreasing one whole size and one width. For example: If your women’s size is 8.5 medium, your men’s size would be 7.5 narrow.

If you need help determining your shoe size give us a call or send an email. We can help!


Tel: 1 (413) 773-0066

Toll free: 1 (888) 773-0066